Parellel Session IV

Parallel Session IV (A)

Regional Economics

Date: 14 December 2010

Time: 0900 - 1030

Venue: Peninjau Hall [Level 2]

CHAIRPERSON

Yusuf Ahmad

SPEAKERS

1.        Global Economic Crisis: Its Impact on Indian Economy and Challenges Ahead

Saundarjya Borbora, Indian Institute of Technology Guwahati

2.        Stochastic Incomes Convergence: Further Empirical Evidence for Kenya, Uganda and Tanzania

Emmanuel Anoruo, Coppin State University

Satish C. Wadhawan, Howard University

Yusuf Ahmad, The World Bank

3.        Research and Development Spillovers: Evidence from East Asian Countries

W.N.W. Azman-Saini, Universiti Putra Malaysia

4.     Public Spending Efficiency in ASEAN-5 Plus 3 Countries

Mohd Zaini Abd Karim, Universiti Utara Malaysia

Sok-Gee Chan, Universiti Malaya

5.        Malaysia-China Trade in the Liberalization Era: A VECX* Modeling

Tze-Haw Chan, Universiti Sains Malaysia

Chee-Wooi Hooy, Universiti Sains Malaysia

Rapporteur: Lucy Lee-Yun Chong

Parallel Session IV (B)

E-Business

Date: 14 December 2010

Time: 0900 - 1030

Venue: Bakong Room [Level 2]

CHAIRPERSON

Kartinah Ayupp

SPEAKERS

1.       Electronic Service Quality of E-Commerce Websites: A Review

Choon-Yih Goh, Multimedia University

2.       E-Service Quality of the E-Filing System in Malaysia: A Descriptive Study

Su-Zhuang Tan, Multimedia University

Jeen-Wei Ong, Multimedia University

Choon-Yih Goh, Multimedia University

Gerald Guan-Gan Goh, Multimedia University

Uchenna Cyril Eze,  Multimedia University

3.       Shopping: Print or Online Catalogue?

Sahidatul Izat bt Adnan,  Universiti Malaysia Sarawak

Janifer Lunyai, Universiti Malaysia Sarawak

Siti Aisyah bt. Ya’kob, Universiti Malaysia Sarawak

4.       Analyzing Key Determinants of Online Repurchase Intention

Chai-Har Lee, Multimedia University

Uchenna Cyril Eze, Multimedia University

Heng-Yaw Ling, Multimedia University

5.       Internet Users’ Perception on Online Service Quality

Emily Hon-Tshin Yapp, Universiti Malaysia Sabah

Sondoh Stephen-Laison Jr., Universiti Malaysia Sabah

Tanakinjal Geoffrey-Harvey, Universiti Malaysia Sabah

Rapporteur: Siti Aisyah bt. Ya’kob

Parallel Session IV (C)

Customer Satisfaction & Loyalty

Date: 14 December 2010

Time: 0900 - 1030

Venue: Lambir Room [Level 1]

CHAIRPERSON

Jamal Abdul Nassir Shaari

SPEAKERS

1.        IT Outsourcing and Customer Satisfaction in Malaysian Small and Medium Enterprises

Ching-Seng Yap, Universiti Tun Abdul Razak

Yet-Mee Lim, Universiti Tunku Abdul Rahman

Teck-Heang Lee, Monash University Sunway Campus

2.        The Use of Loyalty Card in Building Customer Loyalty towards Department Store

Siti Rahayu Hussin, Universiti Putra Malaysia

Hong-Chin Ling, Universiti Putra Malaysia

Che Aniza Che Wel, Universiti Kebangsaan Malaysia

Jamil Bojei, Universiti Putra Malaysia

3.        Impacts of Relationship Proneness and Relationship Orientation on the “Relationship Quality-Relationship Outcomes” of Cardholders in Store Loyalty Program

Nor Asiah Omar, Universiti Kebangsaan Malaysia

Maisarah Ahmad, Universiti Kebangsaan Malaysia

Zizah Che Senik, Universiti Kebangsaan Malaysia

Muhamad Azrin Nazri, University College of Technology and Innovation, Malaysia

4.     “Thank you, Sir. Please come again” Customer Re-Patronage Intention in Hotel Industry

Jamal Abdul  Nassir Shaari, Universiti  Malaysia Sarawak

Nordiana Ahmad Nordin, Universiti  Malaysia Sarawak

Belinda Siaw-Fong Bong, Universiti  Malaysia Sarawak

Rapporteur: Siti Nur Zahara Hamzah

Parallel Session IV (D)

Human Resource Management

Date: 14 December 2010

Time: 0900 - 1030

Venue: Luak Room [Level 1]

CHAIRPERSON

Nur Naha Abu Mansor

SPEAKERS

1.        Five Factor Wellness Instrument (5F-Wel): Assessing Its Realibility and Validity in Malaysia

Awanis Ku Ishak, Universiti Utara Malaysia

Najib Ahmad Marzuki, Universiti Utara

Malaysia

2.        Cultural Intelligence and Expatriate Performance in Global Assignment: The Mediating Role of Adjustment

Subramaniam Sri Ramalu, Universiti Utara Malaysia

Raduan Che Rose, Universiti Putra Malaysia

Jegak Uli, Universiti Putra Malaysia

Naresh Kumar, Universiti Putra Malaysia

3.        Line Managers’ Involvement in Human Resource Activities: A Case Study in West Midlands

Jane Agbo Udey, University of Wolverhampton, United Kingdom

Nur Naha Abu Mansor, Universiti Technology Malaysia

4.        Do Stockholders Value Human Resource Management Policies?

Shuh-Chyi Doong, Feng Chia University, Taiwan

Hung-Gay Fung, University of Missouri-St. Louis, United States

Jr-Ya Wu, Feng Chia University, Taiwan

5.        Antecedents of Moral Reasoning among Undergraduate Business Students in Malaysia

Shaharudin Yunus, Universiti Tun Abdul Razak

Rapporteur: Sharon Alvina Sallih